Privacy Policy

TAMTAM AGENCY LLC. (the Company or we), attaches great importance to the protection of personal data and privacy of visitors and users (Users or you) of the website www.tamtam-agency.com (the Website). 

The purpose of this policy (the Policy) is to inform you about how we, as a data controller (as this term is defined in the GDPR), use your data as well as the rights you have when you visit our Website or interact with us via the contact form.
This Policy is intended to apply only to the processing of any information relating to an identified or identifiable natural person (Personal Data).
 

1. DATA CONTROLLER

TAMTAM AGENCY LLC
 

2. WHAT DATA DO WE COLLECT?

When you browse our Website, we automatically collect certain information of a technical nature, the transmission of which is an integral part of Internet communication protocols. This information is not collected to be associated with you but, by its very nature, it can identify you by processing it and associating it with data held by third parties. Among the Personal Data collected, such as the device used, the IP address, the date and time of navigation (timestamp), the type and version of the browser, the operating system used, the pages you have consulted, your language preferences. For more information on the use of cookies see point 8 USE OF COOKIES below.

When you interact with us by completing the contact form, we process the data you provide voluntarily to us, namely your identification data (surname, first name) and contact data, namely your surname, first name and (e-mail address), the reason for your contact, the content of your communication, as well as the technical details of the communication itself (including date and time.). 

Some information marked with an asterisk must be filled in. Otherwise, our ability to manage your requests may be impacted.
 

3. FOR WHAT PURPOSES DO WE COLLECT YOUR PERSONAL DATA ?

We collect and process your Personal Data for the following purposes : 

Management of requests for information and/or comments that you send to us 

Operation and security of the Site, improvement of the user experience**
Management, measurement and monitoring of the audience of its website**

** For more information on the use of cookies see point 8 USE OF COOKIES below.
 

4. WHAT ARE YOUR RIGHTS OVER YOUR PERSONAL DATA?

You have the following rights: 
- The right to be informed.  You have the right to obtain concise, transparent, intelligible and easily accessible form, using clear and plain language about how we use your Personal Data and your rights. This is the purpose of this Policy.
- The right of access. You have the right to access your Personal Data. 
- The right to rectification. You have the right to request that your Personal Data be rectified if it is inaccurate or out of date and/or be completed if it is incomplete. 
- The right to erasure/right to be forgotten. In some cases, you have the right to obtain erasure or deletion of your Personal Data. This is not an absolute right, as we may be required to retain your Personal Data for legal or legitimate reasons. 
- The right to restriction of processing. You have the right to request the restriction of the processing we carry out on your Personal Data. This right means that our processing of your Personal Data is restricted, so we may retain that data, but not use it. 
- The right to withdraw consent. You may withdraw your consent to the processing of your Personal Data if such processing is based on consent. The withdrawal is only valid for the future and will not affect the lawfulness of the processing carried out before this withdrawal. 
- The right to object. You may object to the processing of your Personal Data at any time for a specific reason.
- The right to portability. You have the right to receive your Personal Data in a structured, commonly used and machine-readable format if we have processed your Personal Data, in particular on the basis of your consent or a contract.

To exercise your rights as described above, you can contact us at the following address: contact@tamtam-agency.com
 

5. WHO ARE THE RECIPIENTS OF YOUR PERSONAL DATA?

Your Personal Data is strictly confidential, only persons who need to know them in the exercise of their functions and are duly authorized by the Company may have access to them. 

Our subcontractors and service providers may also be required to occasionally process Personal Data strictly necessary for the performance of the services we entrust to them (in particular the hosting and maintenance of the Website).

Your Personal Data may also be made accessible to any authority, jurisdiction or other third party when such disclosure is required by legal or regulatory provision or court order, or if such disclosure is necessary to ensure the protection and defense of our rights.
 

6. HOW LONG DO WE KEEP YOUR PERSONAL DATA?

We undertake to ensure that your Personal Data is kept in a form that allows your identification for a period that does not exceed the duration necessary for the purposes for which these data are collected and processed:


PURPOSE 
Management of requests for information and/or comments

DATA CATEGORY
Identification and contact data: surname, first name and e-mail address

RETENTION PERIOD
Time required to manage requests.
 

7. USE OF COOKIES

What is a cookie?  A cookie is a small text file stored, and/or read by your browser, on the hard drive of your device (PC, laptop or smartphone, for example) and deposited by the websites you visit. There are: 
- session cookies: temporary, they expire as soon as you leave the site;
- persistent cookies: they are used to save your login data and remember your settings the next time you connect to the Site. A persistent cookie is stored as a file on your device and is retained there when you close your Internet browser;  
- First-party cookies: they are deposited by the site consulted, more precisely on the site domain. They may be used for the proper functioning of the site or to collect personal data in order to track user behaviour and serve advertising purposes; 
- Third-party cookies: are cookies placed on domains other than that of the main site, generally managed by third parties who have been queried by the site visited and not by the user himself.

Cookie Manager. We use a cookie manager, which allows us to provide you with a Consent Management Platform (hereinafter the CMP) on our Site. This CMP allows Users to view all the cookies we use, and to consent or refuse, at any time, all or part of the cookies used when they are not necessary for the operation of the Site. Indeed, some cookies are strictly necessary to make our Website work. Because of their essential nature,  they do not require consent. The User has the possibility to accept or reject other cookies using the mechanism integrated into the CMP available at any time.

How to manage your cookies? Regarding the deposit of cookies strictly necessary for the operation of our Website, they are activated by default and do not require your consent. However, you have information about these Cookies on our CMP or in this section. Other cookies are subject to your consent. You can therefore consent to the deposit of these cookies, or refuse them, from the CMP  of your screen, available at any time during your visit to our Site.
 

8. CHANGES TO OUR PRIVACY POLICY

We may occasionally modify this Policy in order to comply with regulatory, jurisprudential, editorial or technical developments. If we do, we will change the "last updated" date and indicate the date the changes were made. We encourage you to check this page regularly for any changes or updates to our Policy.